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13 絞斕諦酕議岈奀ㄩ

〞 ※蠟褫眕ㄗ婓涴爵靡ㄘ鎘ˋ§ ※Could you (sign here)?§

〞 ※蠟賡砩ㄗ尕綴婬懂萇趕ㄘ鎘ˋ§※Would you mind (calling back later)?§

〞 ※扂褫眕眭耋ㄗ蠟腔俷靡ㄘ鎘ˋ§※May I (have your name)?§

14 峈諦硌尨源砃:

〞 ※躲扂懂﹝§ ※Follow me please.§

〞 ※珨眻厘軗﹝§※Please go straight ahead.§

〞 ※砃衵蛌/酘蛌﹝§※Please turn right / left.§

〞 ※坳婓 瞼﹝§※It is on the floor.§

15 揭燴芘咂ㄛ渣昫:

〞 ※郅郅蠟豢咂扂蠅ㄛ苤賬/珂汜﹝扂頗砃冪燴惆豢涴璃岈ㄛ諉忳扂蠅腔耋﹝§

※Thank you for telling us, madam / sir, I＊ll inform my manager about it.

Please accept our apology.§

〞 ※扂準都惕ㄛ苤賬/珂汜ㄛ岆扂蠅堤船渣賸ㄛ扂鎮奻蜊淏徹懂﹝/ 扂鎮奻脤涴璃岈﹝§